Privacy Policy
Last updated: October 2026
PDX Systems ("we," "our," or "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you interact with our website or book a strategy call, we may collect:
- Contact information — your name, phone number, and email address when you book a call or reach out.
- Business information — details about your company, trade focus, and lead volume that you share so we can tailor our services.
- Usage data — basic analytics about how visitors use our site, such as pages viewed and time spent.
How We Use Your Information
- To respond to your inquiries and schedule strategy calls.
- To deliver, configure, and support the chatbot and review services you request.
- To improve our website and client service delivery.
We do not sell your personal information to anyone. Ever.
SMS Text Messaging
If you provide your mobile phone number and opt in, PDX Systems may send you text messages about your inquiry, scheduled calls, service updates, and occasional offers.
- Message frequency: varies by interaction — typically a few messages per month. You will never be spammed.
- Message and data rates may apply according to your mobile carrier and plan.
- Opt out anytime: reply STOP to any message to cancel. You will receive one final confirmation text, and no further messages will be sent unless you opt in again.
- Help: reply HELP to any message for assistance, or contact us at help@pdxsystems.com or (971) 476-7273.
- We do not share your mobile number or SMS consent with third parties for their marketing purposes.
Cookies
Our site may use basic cookies for analytics and to remember your preferences. You can disable cookies in your browser settings; the site will still function normally.
Third-Party Services
We use trusted third-party tools to operate our business — for example, scheduling software for bookings, analytics for site performance, and communication platforms for follow-up. These providers process data only as needed to provide their services and are bound by their own privacy policies.
Your Rights
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email help@pdxsystems.com and we will respond within a reasonable timeframe.
Contact Us
Questions about this policy? Email help@pdxsystems.com, call (971) 476-7273, or write to PDX Systems, PO Box 17392, Portland, OR 97217.